TOWN OF LAKE PLACID

OFFICIAL WEBSITE OF TOWN OF LAKE PLACID GOVERNMENT

     


 

Water and Sewer Administration



Joseph Barber, Director

Physical Address
311 West Interlake Boulevard
Lake Placid, Fl. 33852

Mailing Address
Same as above

Phone:  863-699-3747
E-Mail 

 

Frequent Questions

UTILITIES MISSION STATEMENT

The mission of the Water and Sewer Administration Division is to provide support to the operating divisions of the Department.  This includes establishing "policy" pursuant to Town guidelines and coordinating with other departments whose facilities or personnel may be affected by our operations.  This Division monitors personnel actions, purchasing, and payroll functions of the Department and provides the itnerface for handling citizen complaints.

 

BULLETINS

WATER SAVING TIPS

IMPORTANT INFORMATION REGARDING CUSTOMERS WANTING LAKE PLACID UTILITIES

2017-03-13 Chapter 135 3-3WKF-20170303164114 Proposed Code Changes
Published to website 03/16/17

2017-03-13 RATE STUDY PRESENTATION
Published to website 03/17/17

 

 MISSION STATEMENT 

To ensure the highest possible quality of life for the community through friendly service and a safe continuous healthy environment for our customers. 

The Town of Lake Placid provides high quality, safe drinking water to distribute and serve the needs our valued customers.  Our goal is to provide exceptional service at an affordable price.  The professional staff consists of state certified operators, field technicians, meter readers, customer service, billing and administrative assistant who are all lead by the Director of Utilities, Joe Barber.  Our Team is dedicated to meeting customer needs, providing information and quality service.

 Office Hours:

Monday – Friday 8:00 am – 5:00 pm
863-699-3747

Emergency After Hours 
863-441-2075


  
MAKE ONLINE PAYMENTS USING CREDIT CARDS NOT LIMITED TO ABOVE IMAGES
OF VISA MASTERCARD DISCOVER AMERICAN EXPRESS

WATER QUALITY REPORTS

Lake Placid REPORT 2016



Tomoka Heights REPORT 2016



Highway Park REPORT 2016



Lake Placid REPORT 2017



Tomoka Heights REPORT 2017


Highway Park REPORT 2017


     

FORMS
UTILITIES SERVICES APPLICATION  

LINKS
   
Florida Department of Environmental Regulations

Federal Department of Environmental Regulations

I Want Town Water



 
VENDOR DISCLAIMERhttp://www.townofsurfsidefl.gov/Icons/0

The Town of Lake Placid is aware that as a public entity publishing information which is public by nature, results in other entities using links to Town of Lake Placid website information and in some case links to vendor sites and apps for payments of town bills.   The Town assumes no liability or responsibility for any vendor publication linking to the Town's website or linking with payment of any Town bill unless same is actually published and acknowledged on the Town website.

The Town of Lake Placid endorses one credit card payment method
accessed at the link below.


There have been recent cases where people have used external payment sources.    Payments made through some external vendors and through some bank arrangements have been two weeks late which has resulted in town utilities being shut off and upon reconnect, reconnect fees plus the delinquent bill.

Online payments through Point and Pay (vendor above) are immediate.

Payments through banks take 7-14 days to process.    It is the customer's responsibility to use payment methods that insure payment on time and therefore continued uninterupted town services.

The Town encourages customers to sign up for "auto draft" at town hall where the town will automatically draft 10 days after the billing date.    This is a method with worry free no processing fee.

Customers, please update your primary telephone or mobile number. The Town now initiates an automated courtesy call (in reference to the outstanding balance) 7 days prior to shut off.  If your outstanding balance is not received and your service is terminated you will be charged a $50.00 reconnect fee. The outstanding balance and reconnect fee must be received by 3:00pm before services can be re-connected.  If the outstanding balance and reconnect fee is not received before 3:00pm a $50.00 after hours fee will be charged (total reconnection charges could be as much as $100.00).

Disconnecting and reconnecting water service is as costly to the town as it is to customers.   Please keep your account current.

 

ADDITIONAL UTLITIES SYSTEM INFORMATION

 Application must be made for services at town hall from 8:00 AM to 5:00 PM.    Since the town administers different systems serving different geographic areas uniformity in deposits and rates has not been achieved as yet.   Application should be done in person at town hall.


METER SIZING FORM

TOWN SYSTEM
APPLICATION FOR UTILITY SERVICES


RATES AND FEES

REGIONAL UTILITIES ORDINANCE ANNEXATION REQUIREMENT GUIDE
TEN YEAR WATER SUPPLY PLAN
2017-03-13 RATE STUDY PRESENTATION