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Website Disclaimer & Privacy Policy

 

Website and Vendor Disclaimer & Privacy Policy
General Disclaimer
 

Information presented on this website is collected, maintained, and provided for the convenience of the user. While every effort is made to keep such information accurate and up-to-date, Town of Lake Placid Town does not certify the authenticity of any information that is provided on this website. Under no circumstances will Town of Lake Placid Town be liable for any actions taken or omissions made from reliance on any information contained herein from whatever source nor will the Town be liable for any other consequences from any such reliance.
 
Please be advised when using the translation option that what is translated may not be accurate.  Also be advised that the translation option does not work on PDFs.
 
Conditions of Use
 
By visiting Town of Lake Placid Town’s website, users agree that they will not use the site for any unlawful activity, or use it in any way that would violate the terms and conditions of use. This website is governed and construed by the laws of the State of Florida. Any use of the website shall comply with all of Town of Lake Placid Town and Florida laws and regulations as well as with all federal laws and regulations. Unauthorized attempts to upload information or change information on this website are strictly prohibited and may be punishable under state law and federal statutes including the Computer Fraud and Abuse Act of 1986 and the National Information Infrastructure Protection Act. We monitor network traffic to identify unauthorized attempts to upload or change information or to otherwise cause damage to the Town's website. Anyone using this website expressly consents to such monitoring.

External Linking Policy

The Town website contains links to local, state and federal government agencies and to other, non-government websites. In establishing and maintaining its official website, the Town does not intend to create any forum or other means for public discourse. Rather, the sole and limited purpose of the permitted external links is to provide information about the Town for residents, businesses and visitors. The Town does not endorse or provide preferential treatment to any third party websites or associated organizations or persons. Since the Town does not control third party websites, it does not warrant that third party websites are accurate or reliable or that they have operational links. The user acknowledges and agrees that Town of Lake Placid Town Town of Lake Placid Town is not liable in any way for the content, accuracy, reliability, viewpoints, policies, or products provided by these external resources.

It is the Town’s policy to limit external links to the following entities and organizations: a) Other governmental agencies; b) Entities with which the Town has an existing formal, contractual relationship; c) Commercial entities that provide information or services that enhance the usability of the Town’s web site for visitors. In addition, the Town reserves the right, at any time and without notice, to: a) Deny a link that does not meet the criteria set forth in this policy; b) Deny or discontinue an external link at any time if the website provides or promotes false, slanderous, illegal, infringing or incorrect information; c) Remove any external link if the nature of the organization to which the link relates no longer complies with the Town’s external link policy; d) Revise this policy without prior notice when the Town considers such revision to be in its best interests.

Privacy Policy

We collect no personal information about you when you visit our website. We reserve the right to do so in the future if you choose to provide information to us voluntarily. We will not give, share, sell, or transfer any personal information to a third party, unless we are legally required to do so.

 
We analyze user traffic patterns on our website from information that is automatically provided to us by your browser when you visit our site. This information includes the IP address of your computer or network, the date, time, and page you visited on our site, your browser and operating system, and the referring page (the last web page you visited before clicking on a link to our site). We use the aggregated information from all of our visitors to measure server performance and improve the content of our site.
"Cookies" are text files created by your browser and stored on your system to aid in customizing your browsing experience. The use of cookies is a standard practice among Internet websites and most Internet web browsers may be customized to reject cookies, to only accept or reject cookies by user intervention, or to delete cookies. Town of Lake Placid Town does not currently use cookies on its website, but we reserve the right to do so in the future if necessary (primarily to provide e-government services).


VENDOR DISCLAIMERhttp://www.townofsurfsidefl.gov/Icons/0

The Town of Lake Placid is aware that as a public entity publishing information which is public by nature, results in other entities using links to Town of Lake Placid website information and in some case links to vendor sites and apps for payments of town bills.   The Town assumes no liability or responsibility for any vendor publication linking to the Town's website or linking with payment of any Town bill unless same is actually published and acknowledged on the Town website.

The Town of Lake Placid endorses one credit card payment method
accessed at the link below.



ONLINE PAYMENTS

There have been recent cases where people have used external payment sources.    Payments made through some external vendors and through some bank arrangements have been two weeks late which has resulted in town utilities being shut off and upon reconnect, reconnect fees plus the delinquent bill.

Online payments through Point and Pay (vendor above) are immediate.

Payments through banks take 7-14 days to process.    It is the customer's responsibility to use payment methods that insure payment on time and therefore continued uninterupted town services.

The Town encourages customers to sign up for "auto draft" at town hall where the town will automatically draft 10 days after the billing date.    This is a method with worry free no processing fee.

Customers, please update your primary telephone or mobile number. The Town now initiates an automated courtesy call (in reference to the outstanding balance) 7 days prior to shut off.  If your outstanding balance is not received and your service is terminated you will be charged a $50.00 reconnect fee. The outstanding balance and reconnect fee must be received by 3:00pm before services can be re-connected.  If the outstanding balance and reconnect fee is not received before 3:00pm a $50.00 after hours fee will be charged (total reconnection charges could be as much as $100.00).

Disconnecting and reconnecting water service is as costly to the town as it is to customers.   Please keep your account current.